Help

Getting Started

If you need help with an issue not directly related to using the website, visit our Staff Help Directory. You can also call our office directly (Mon.-Fri., 9:00 a.m. to 5:00 p.m.) at 609-393-7707.


Accessing Members-Only Content

Many parts of the NJBIA website are now limited to current NJBIA member organizations (and their employees).  NJBIA’s website is now protected by a login system that restricts valuable members-only information and resources.

To access a Members-Only section, you must log in.

If your company is a NJBIA member and you haven’t yet created a website account, you can do so here – it’s easy and free. As long as your email address is recognized as already being in our membership database, you will then have access to these members-only sections.

If your company is not a current member of the New Jersey Business & Industry Association (NJBIA), creating a free web account will not unlock these members-only sections for you. However, once a website account is created, you will be able to register for events & seminars and purchase publications from our online store at non-member prices where applicable. For more information about having your company become a member of the New Jersey Business & Industry Association, click here.


New Visitors (Signing Up) /Returning Visitors (Logging In)

If you are a new visitor to the NJBIA website, you must create a website account by Signing Up. Please use a “work” email address.

If your email address is recognized as already being in our database, you will see a message that Welcomes you with your name. If the name displayed is not yours, you can try an alternate email or Contact Us. If it is your name, select the Create Password button to continue.

If your email address is not recognized by our database, the new Visitor Sign-up form will appear. Enter all information (note that bold fields are required) and click Continue. You will then need to create and confirm a password.

Note: Once you complete this form, you will be able to access the NJBIA website, including the shopping cart. However, you will not be able to access the Members-Only sections until your company’s membership is confirmed by our staff.  You will receive an email within two business days confirming your company’s membership status. At that time, if your company is a member, you will be able to access Members-Only content.

If you are a returning website visitor and already created a website account, log in and enter your email (that you used to create the account) and your password. When you review the My Information page, it will clearly state the membership status of your company.


Logging Out

Visitors are encouraged to log out of the website before leaving. To do so, click Logout in the top menu bar to the right of the NJBIA logo from any page on the site. If the option to logout is not there and it instead says Login or Sign Up, you are already logged out.


Joining NJBIA

To have your company become an NJBIA member, simply select the Join NJBIA gold button which appears on the home page and throughout the site.

Follow the directions in order to complete the application process. It is recommended that you use the Microsoft Internet Explorer browser to complete the application.

If your email was recognized as already being in our database, you will be asked to Log In, review and accept the eligibility requirements and complete the membership application.  You will then complete the process by proceeding to the shopping cart where you can pay your company’s first year’s dues (credit card only accepted).

If your email was not found in our database, you will be taken directly to review and accept the eligibility requirements and complete the membership application – you will be asked to create your website password at the bottom of the application. You will then complete the process by proceeding to the shopping cart where you can pay your company’s first year’s dues (credit card only accepted).

After the membership application is complete, you will receive two emails:  one confirming your membership application and one confirming your dues payment. Once you receive those confirmations, your membership will be immediately effective. If your company already has a membership in NJBIA or is not eligible, you will be contacted within two business days and dues paid will be refunded.

If you have any questions before, during or after this process, please Contact Us.


Renewing Your Company’s Membership

To renew your company’s membership online, you must have an open invoice (you must have received a dues invoice or statement from NJBIA).

Once logged in (see above), select Open Invoices under the On-Line Store on the left side bar menu. If your company has an open dues invoice, it will appear under the Open Invoice Screen which lists (dues, advertising, sponsorships).  [Note: There is a separate Open Invoices screen for registration fees and publication purchases that you may have pending. ]

Click the Select Item button next to the dues amount. You can then Add to Cart. You can proceed to Check Out of the shopping cart and the dues will be paid. You will receive an email confirming this transaction. All transactions are secure and immediate.


Registering for an Event

After you've logged in, in our online store, click the name of an event or seminar you wish to register for. You will be taken to a page with detailed information for the event or seminar including the price, date, time and location. You will see a yellow “Register Yourself” button above the event description, click it (if you wish to register others, and not yourself, see Registering Others for an Event).

You will be taken to the event registration page. Here, you will see your information as it is in our database. If the information here is out of date or incorrect, see Changing Your Information. Assuming it is correct, select your address, phone number and email address from the dropdowns (there will be multiple options to select from if you or your company has provided us with more than one). To the right of your registrant information, you will see Badge Information; this is a fully editable box where you can provide your information as you would like it to appear on your name badge (distributed upon check-in at the event). Please note that changing your information here will not change it in our database.

Before you leave this page, you must check a box under the Event Fees heading; some events have multiple fee options based on branching program content. However, even if an event only has one applicable fee, you must select it to continue. After selecting your fee, click Add to Cart.

If you have an applicable promotional code, this is where you can enter it (simply type it into the field provided and click Apply). If you would like to add more events, seminars or publications to your shopping cart, you can click Continue to Shop at the bottom of the page, otherwise click Check Out to proceed.

You will next be given the opportunity to add a shipping address by clicking the + sign next to the shipping address dropdown field (note that this only applies if you have publication orders in your cart, if you do not, simply ignore this step and click continue).

Select a payment method from the dropdown (available methods are Visa, Master Card and American Express) and fill out your billing information (note that all fields are required). When you are finished, click Continue.

On this page, you may edit your shipping or payment information before placing your order. If you need to edit one, click the corresponding button and you will be taken back to that step in the process. Because your order is not yet finalized, if you wish to cancel, click the Cancel button and you will not be charged for the items in your cart. If all of your information is correct and you wish to complete your order, click the Submit Order button on the bottom right of the page. You will then be given a confirmation number on a printable receipt page. Print and keep this page for your records or save your confirmation email. No confirmation number or ticket is required to enter an NJBIA event (our event staff will have your registration on file during check in).


Registering Others for an Event

After you've logged in, in our online store, click the name of an event you wish to register for. You will be taken to a page with detailed information for the event including the price, date, time and location. You will see a yellow “Register Group” button above the event description, click it (if you wish to register only yourself, see Registering for an Event).

In the center of the screen, under the Registrant Information heading, click Add Registrant.

You will be taken to the Event Registration page where you can select an employee from your company from the Registrant drop down (or add one using the adjacent + button). Before attempting to add another individual, select a fee from the Event Fees heading. Some events have multiple fee options based on branching program content. However, even if an event only has one applicable fee, you must select it to continue. After selecting your fee, click Save & Add Employee to add one of your colleagues/employees, Save & Add Guest to add someone from another company or Save & Continue to proceed.

If you have chosen to add an employee, the page will appear to refresh as though you’re starting over. Add the next person in the same way that you added the first (either choosing a colleague/employee in our database from the drop down or adding them with the + button). Then select your event fee and click Save & Continue (you may also keep repeating the process to add more colleagues/employees).

If you have chosen to add a guest, fill out the information requested, select a fee from the Event Fees heading and click Save & Continue.

Review the registrants on the Group Registration page, if you need to delete a registrant, you can do so by clicking the red X to the left of their name. If you need to add someone else, click Add Registrant above the list of registrants and repeat the earlier steps. When you are done reviewing, click Save and Add to Cart. 

If you have an applicable promotional code, this is where you can enter it (simply type it into the field provided and click Apply). If you would like to add more events, seminars or publications to your shopping cart, you can click Continue to Shop at the bottom of the page, otherwise click Check Out to proceed.

You will next be given the opportunity to add a shipping address by clicking the + sign next to the shipping address dropdown field (note that this only applies if you have publication orders in your cart, if you do not, simply ignore this step and click continue).

Select a payment method from the dropdown (available methods are Visa, Master Card and American Express) and fill out your billing information (note that all fields are required). When you are finished, click Continue.

On this page, you may edit your shipping or payment information before placing your order. If you need to edit one, click the corresponding button and you will be taken back to that step in the process. Because your order is not yet finalized, if you wish to cancel, click the Cancel button and you will not be charged for the items in your cart. If all of your information is correct and you wish to complete your order, click the Submit Order button on the bottom right of the page. You will then be given a confirmation number on a printable receipt page. Print and keep this page for your records or save your confirmation email. No confirmation number or ticket is required to enter an NJBIA event (our event staff will have your registration on file during check in).


Buying a Publication

After you've logged in, in our online store, click the name of a publication you would like to buy. You will be taken to a page with detailed information for the publication, including the price. Type the quantity of the publication you would like to buy in the quantity field (the default is one) and click the yellow Add to Cart button.

If you have an applicable promotional code, this is where you can enter it (simply type it into the field provided and click Apply). If you would like to add more events, seminars or publications to your shopping cart, you can click Continue to Shop at the bottom of the page, otherwise click Check Out to proceed.

You will next be given the opportunity to add a shipping address by clicking the + sign next to the shipping address dropdown field. Select the correct address or add one with the + button, then click Continue.

Select a shipping method and click Continue.

Select a payment method from the dropdown (available methods are Visa, Master Card and American Express) and fill out your billing information (note that all fields are required). When you are finished, click Continue.

On this page, you may edit your shipping or payment information before placing your order. If you need to edit one, click the corresponding button and you will be taken back to that step in the process. Because your order is not yet finalized, if you wish to cancel, click the Cancel button and you will not be charged for the items in your cart. If all of your information is correct and you wish to complete your order, click the Submit Order button on the bottom right of the page. You will then be given a confirmation number on a printable receipt page. Print and keep this page for your records or save your confirmation email.


Buying a Publication (Tax-Exempt Company)

If your company is sales-tax exempt, you cannot place your publication order online. Please call NJBIA at 609-858-9479 to complete your order.


Changing Your Information

Once you are logged in, you can view your information which appears in our database by selecting My Information from the left side menu bar.

You cannot change the data directly but you can request a change by selecting the Submit Request to Change Your Information link from that page.  Simply retype or add the information you need updated on the form and click Submit.  You will receive an email confirming that the request was received – if you do not receive this email, the form may not have been transmitted properly and you will need to resubmit or Contact Us.

Our staff will review your request and make the changes within two business days.  If we have any questions, we will contact you by phone and/or email before making the change.


Have an Issue We Haven’t Covered Here?

No problem, we’d be glad to assist you. Contact Internet Communications Coordinator Vincent Civitillo at 609-858-9497.