Help
Getting Started
If you need help with an issue not directly related to using the website, visit our Staff Help Directory. You can also call our office directly (Mon.-Fri., 9:00 a.m. to 5:00 p.m.) at 609-393-7707.
Accessing Members-Only Content
Many parts of the NJBIA website are now limited to current NJBIA member organizations (and their employees). NJBIA’s website is now protected by a login system that restricts valuable members-only information and resources.
To access a Members-Only section, you must log in.
If your company is a NJBIA member and you haven’t yet created a website account, you can do so here – it’s easy and free. As long as your email address is recognized as already being in our membership database, you will then have access to these members-only sections.
If your company is not a current member of the New Jersey Business & Industry Association (NJBIA), creating a free web account will not unlock these members-only sections for you. However, once a website account is created, you will be able to register for events & seminars and purchase publications from our online store at non-member prices where applicable. For more information about having your company become a member of the New Jersey Business & Industry Association, click here.
New Visitors (Signing Up) /Returning Visitors (Logging In)
If you are a new visitor to the NJBIA website, you must create a website account by Signing Up. Please use a “work” email address.
If your email address is recognized as already being in our database, you will see a message that Welcomes you with your name. If the name displayed is not yours, you can try an alternate email or Contact Us. If it is your name, select the Create Password button to continue.
If your email address is not recognized by our database, the new Visitor Sign-up form will appear. Enter all information (note that bold fields are required) and click Continue. You will then need to create and confirm a password.
Note: Once you complete this form, you will be able to access the NJBIA website, including the shopping cart. However, you will not be able to access the Members-Only sections until your company’s membership is confirmed by our staff. You will receive an email within two business days confirming your company’s membership status. At that time, if your company is a member, you will be able to access Members-Only content.
If you are a returning website visitor and already created a website account, log in and enter your email (that you used to create the account) and your password. When you review the My Information page, it will clearly state the membership status of your company.
Logging Out
Visitors are encouraged to log out of the website before leaving. To do so, click Logout in the top menu bar to the right of the NJBIA logo from any page on the site. If the option to logout is not there and it instead says Login or Sign Up, you are already logged out.
Joining NJBIA
To have your company become an NJBIA member, simply select the Join NJBIA gold button which appears on the home page and throughout the site.
Follow the directions in order to complete the application process.
If your email was recognized as already being in our database, you will be asked to Log In, review and accept the eligibility requirements and complete the membership application. You will then complete the process by proceeding to the shopping cart where you can pay your company’s first year’s dues (credit card only accepted).
If your email was not found in our database, you will be taken directly to review and accept the eligibility requirements and complete the membership application – you will be asked to create your website password at the bottom of the application. You will then complete the process by proceeding to the shopping cart where you can pay your company’s first year’s dues (credit card only accepted).
After the membership application is complete, you will receive two emails: one confirming your membership application and one confirming your dues payment. Once you receive those confirmations, your membership will be immediately effective. If your company already has a membership in NJBIA or is not eligible, you will be contacted within two business days and dues paid will be refunded.
If you have any questions before, during or after this process, please Contact Us.
Renewing Your Company’s Membership
To renew your company’s membership online, you must have an open invoice (you must have received a dues invoice or statement from NJBIA).
Once logged in (see above), select Open Invoices under the On-Line Store on the left side bar menu. If your company has an open dues invoice, it will appear under the Open Invoice Screen which lists (dues, advertising, sponsorships). [Note: There is a separate Open Invoices screen for registration fees and publication purchases that you may have pending. ]
Click the Select Item button next to the dues amount. You can then Add to Cart. You can proceed to Check Out of the shopping cart and the dues will be paid. You will receive an email confirming this transaction. All transactions are secure and immediate.
Changing Your Information
Once you are logged in, you can view your information which appears in our database by selecting My Information from the left side menu bar.
You cannot change the data directly but you can request a change by selecting the Submit Request to Change Your Information link from that page. Simply retype or add the information you need updated on the form and click Submit. You will receive an email confirming that the request was received – if you do not receive this email, the form may not have been transmitted properly and you will need to resubmit or Contact Us.
Our staff will review your request and make the changes within two business days. If we have any questions, we will contact you by phone and/or email before making the change.
Have an Issue We Haven’t Covered Here?
No problem, we’d be glad to assist you. Contact Internet Communications Coordinator Vincent Civitillo at 609-393-7707, ext. 253.
