(Written By: Elizabeth M. Garcia, Esq., Shareholder and Department Chair, Labor and Employment Law, firstname.lastname@example.org, 856-985-4038)
When a business learns of a complaint/issue/allegation, whether formal or informal, the Human Resources department needs to be notified immediately, and an investigator appointed. The investigator should be fair and objective, and have a strong working knowledge of any laws and policies that will apply to the situation at hand. He or she needs to be organized, and properly and thoroughly document the entire investigation in clear, precise, and factual language. Accuracy will prove vital in how the situation is handled. Read More.